At AlasilaCX, we provide the perspectives, guidance, and tools you need to create a next-generation, personalized customer experience and deliver at scale.
As early leaders in the field of customer experience management in the Saudi market, we drive the planning, design, and delivery of innovative, differentiated customer experiences. At AlasilaCX, our teams provide leading customer experience solutions that build on deep knowledge and advanced technologies.
In the years to come, we will continue to expand our industry thought leadership, while leveraging strategy, creativity, and technology to create experiences that customers love. We will, therefore, continue to be a leading global customer experience improvement company that delivers significant and measurable business results for the companies we serve.
We created AlasilaCX in 2000 as an IT infrastructure implementation company.
Over the years, we have expanded our solutions to meet the evolving needs of our clients and keep abreast of market innovations.
We created our Security and Data Center Business in 2010.
Followed by a Contact Center Business unit in 2017.
In 2019, to further meet the needs of our clients, we created Alasila CX, which specializes in customer experience and customer journey solutions.
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